tb11 Responsible Gaming — Your safety is our priority
tb11 believes that entertainment is truly enjoyable only when it is safe and controlled. Our tools and guidelines are here to help you play in a healthy and informed way.
Why Is Responsible Gaming Important?
Online casino and betting can be an enjoyable form of entertainment — but only when you know your limits and play mindfully. At tb11 we support the fun of gaming, and at the same time we want every one of our users to stay mentally and financially well.
When betting turns from fun into a compulsion, or when you start playing to chase losses, it becomes a problem. tb11 wants you to recognise those signs early and take the necessary steps.
Our platform offers deposit limits, self-exclusion, time-out, and 24/7 support — all made easily accessible for you. Responsible gaming is not a sign of weakness; it is a smart and mature decision.
Recognise the Warning Signs
If any of the following apply to you, seek help:
- Placing more bets to chase losses
- Spending more time gaming than with family or at work
- Borrowing money or dipping into savings to play
- Feeling unable to stop playing
- Experiencing anxiety or distress because of gaming
Our Protection Tools
Deposit Limit
Set the maximum amount you can deposit per day, per week, or per month. Once a limit is set it takes effect immediately. To increase a limit, a specified waiting period must pass.
Self-Exclusion
If you feel you need a break, you can exclude yourself from the tb11 platform for a defined period. Once this feature is activated, the account cannot be reopened before the set time has elapsed under any circumstances.
Time-Out
Need a short break? Use the time-out feature to temporarily suspend your account for anywhere from 24 hours to several weeks. During this period, login, betting, and deposits will be completely disabled.
Session Time Limit
Set a maximum duration for each gaming session. When the time is up, tb11 will automatically notify you and, if needed, end the session — so that gaming does not become a habit you cannot control.
Activity History
View your betting history and deposit and withdrawal records at any time. Analyse your spending patterns and make informed decisions. Transparency is the first step toward responsible gaming.
24/7 Support
If you have any concerns about your gaming, tb11's support team is with you 24 hours a day, 7 days a week. Reach us via live chat or email in both Bengali and English.
Age Verification & Protection of Minors
tb11 strictly ensures that only persons aged 21 or above may open an account and play on our platform. An age verification process must be completed at the time of account registration. If underage activity is suspected on any account, that account will be suspended immediately.
If you have children or teenagers at home, we strongly advise keeping your device protected with a PIN or password lock and disabling auto-login on your account. Do not leave your login credentials within reach of children.
Various filtering software is available to protect minors from online content, and can block casino sites at the browser or device level. We encourage all parents and guardians to take such protective measures.
Age Limit Guidelines
Minimum age: 21 years (for the Bangladesh market)
Verification method: Age must be confirmed at account registration
Consequence of violation: Immediate account suspension and funds forfeiture
If you suspect a violation: Report it to [email protected]
Steps to Stay Safe
Set a Budget
Decide how much you are willing to spend before you start playing. Only use money that, if lost, will not affect your daily life. The minimum deposit amount at tb11 is ৳200.
Stick to Time Limits
Set a specific time for each session. Playing for hours on end affects your judgement. Use tb11's session limit feature to keep yourself aware.
Do Not Chase Losses
Trying to recover losses by placing more bets is a dangerous habit. Every bet is independent, and previous results do not influence future ones.
Do Not Play Under Stress
Playing when you are angry, frustrated, or under stress weakens your ability to make good decisions. If you are feeling low for any reason, take a break from betting.
Set a Deposit Limit
Go to your tb11 account settings and set a daily or weekly deposit limit. This is your most effective financial protection tool.
Do Not Hesitate to Seek Help
If you feel gaming is getting out of control, contact tb11's live chat or email right away. Asking for help is an act of courage.
Problem Gambling: Know It and Stay Aware
Gambling or betting is an enjoyable pastime for most people. For some, however, it can develop into an addiction that harms their personal, family, and financial life. This is referred to as "problem gambling."
A tendency toward problem gambling does not appear suddenly — it develops gradually. What begins as recreational play slowly pulls a person toward spending more time and money. When someone feels uncomfortable not playing, or hides their gaming from family members, it is a sign that a problem is forming.
tb11 advises all users to ask themselves regularly: am I playing for entertainment, or am I driven by some internal pressure? Is my spending within control? If the answer feels uncertain, help should be sought right away.
Remember — betting is not a long-term source of income. It is for entertainment, and there is no guarantee of winning on any bet. tb11 never claims that there is a specific strategy for winning. Enjoy it, but do so mindfully.
Contact Us for Support
tb11 Support Team
The tb11 support team is always ready for any concerns about gaming. Our agents speak both Bengali and English and will handle your matter with complete confidentiality.
Your request will be handled confidentially and without judgement.
Emergency Support Steps
If you or someone close to you is facing problem gambling:
- Write to tb11 live chat and ask to activate self-exclusion
- Lower your deposit limit in your account settings
- Take a time-out or full self-exclusion if needed
- Let a trusted family member know about the situation
- Consult a mental health professional
Enjoy tb11's top games responsibly
Play responsibly and enjoy our vast range of entertainment. For any questions, check our FAQ or contact us directly via live chat.
For persons aged 21 and above only 21+